SUPPORT

Frequently Asked Questions

ETERNIQ FAQ

PEPTIDE & PROTOCOL SUPPORT

What is Eterniq?

Eterniq is a research-grade peptide supplier offering a curated catalogue of laboratory compounds for qualified researchers, sold strictly for research and laboratory use.

Are these products safe to use?

Our products are intended exclusively for in-vitro laboratory and research use. They are not approved for human consumption, and we do not provide guidance on human use or dosing.

How should I store my order?

All peptides should be refrigerated at 2°C–8°C (36°F–46°F) immediately upon arrival and kept away from light and moisture.

Does every order include bacteriostatic water?

Yes, a complimentary 10 ml vial of bacteriostatic water is included with every peptide purchase for reconstitution purposes.

How is my order shipped?

Orders are shipped discreetly with temperature-appropriate packaging. See our Shipping & Returns page for full details.

What payment methods do you accept?

We accept all major cards and digital wallets securely through Stripe.

Can I return a product?

Due to the nature of research compounds, we are unable to accept returns once a product has shipped. Please see our Terms & Conditions for full policy details.

How do I contact Eterniq?

You can reach us any time through our Contact page, and we'll respond as quickly as possible.

READY TO BEGIN YOUR PROTOCOL?

Explore our curated catalog of ultra-pure longevity and performance peptides.